Perfect Pack Wholesale Terms & Conditions

Last Updated: September 2026

Welcome to the Perfect Pack Wholesale Dealer Program. By submitting a wholesale order or maintaining an active wholesale account with Perfect Pack ("Company," "we," "our," or "us"), the purchasing business entity ("Dealer," "you," or "your") agrees to be bound by the terms and conditions outlined below.

1. Account Eligibility & Verification

  • Business Credentials: To establish and maintain an active wholesale account, Dealers must provide valid proof of business registration, including an active provincial/state business number, federal business number, or sales tax/GST/HST registration.

  • Account Approval: All applications are subject to approval by Perfect Pack in its sole discretion. We reserve the right to suspend or terminate accounts that fail to maintain required business verifications or violate these terms.

2. Orders & Minimum Order Quantities (MOQ)

  • Minimum Order: The Minimum Order Quantity (MOQ) for all wholesale purchases is ten (10) units per order.

  • Order Modifications: Once submitted and paid, orders enter fulfillment immediately. Any modifications or cancellations must be requested prior to dispatch, though changes cannot be guaranteed once order processing begins.

3. Pricing & Minimum Advertised Price (MAP) Policy

  • Wholesale Pricing: Wholesale pricing is accessible exclusively through approved dealer accounts and must remain strictly confidential.

  • MAP Adherence: All Dealers agree to adhere to our Minimum Advertised Price (MAP) policy. The MAP for all Perfect Pack products equals the current retail prices published on the official Perfect Pack website (www.perfectpack.ca).

  • Advertising Scope: MAP applies to all public-facing advertising across print, digital, social media, and search channels. It does not dictate the final checkout price negotiated directly within a physical storefront, but published public prices must not fall below MAP.

  • Violations: Failure to comply with MAP guidelines may result in immediate suspension of wholesale purchasing privileges and revocation of dealer authorization.

4. Sales Channel & Marketplace Restrictions

  • Authorized Channels: Wholesale products are authorized for resale exclusively through the Dealer’s own approved brick-and-mortar retail locations and their proprietary, branded e-commerce website(s).

  • Third-Party Marketplace Prohibition: Sale, listing, or distribution of Perfect Pack products on third-party online marketplaces—including but not limited to Amazon, eBay, Walmart Marketplace, Etsy, Facebook Marketplace, or unauthorized drop-shipping networks—is strictly prohibited without prior written authorization from Perfect Pack.

5. Payment Terms & Invoicing

  • Payment Method: All orders must be paid by credit card at the time the order is placed.

  • Terms: All wholesale accounts operate on a prepay / Proforma basis (Net 0). Orders will not be packed or dispatched until payment in full has cleared.

6. Shipping, Freight & Risk of Loss

  • Freight Charges: The Dealer is solely responsible for all shipping, freight, duties, taxes, and handling fees. Freight charges are calculated and billed at checkout or invoiced prior to dispatch.

  • Shipping Terms: All shipments are shipped FOB Origin (Freight On Board). Risk of loss and title to goods pass to the Dealer once the shipment is tendered to the commercial freight carrier.

7. Inspection, Claims & Final Sale Policy

  • Inspection Window: Dealers must thoroughly inspect all shipments upon delivery. Any damages, defective units, shortage claims, or order discrepancies must be reported in writing to [info@perfectpack.ca] within 48 hours of delivery receipt.

  • Documentation Required: Claims must include the order number, packing slip, detailed description of the issue, and clear photographic evidence of both the exterior packaging and affected units.

  • All Sales Final: All wholesale purchases are final. Perfect Pack does not accept returns, offer buy-backs, or issue refunds for unsold inventory.

8. Warranty & Consumer Support

  • Direct Manufacturer Support: Perfect Pack handles all end-consumer warranty claims directly.

  • Dealer Role: If a retail customer approaches your store with a product issue or warranty inquiry, direct them to contact Perfect Pack Customer Support directly at [info@perfectpack.ca]. Dealers are not authorized to issue replacements or refunds on behalf of Perfect Pack unless instructed in writing.

9. Intellectual Property & Marketing Assets

  • Limited License: Subject to active dealer standing, Perfect Pack grants Dealers a limited, revocable, non-exclusive, non-transferable license to use official product photography, logos, copy, and trademarks solely for marketing and selling genuine Perfect Pack products.

  • Brand Assets Access: Dealers will receive access to an official digital asset toolkit containing approved high-resolution imagery, brand logos, and specifications.

  • Integrity of Assets: Dealers agree not to alter, crop out branding from, distort, or misrepresent Perfect Pack logos or imagery.

  • Search & Bidding Restrictions: Dealers may not bid on Perfect Pack trademarks (e.g., "Perfect Pack") in paid search marketing (Google Ads, Bing Ads) in a manner that competes with or mimics official brand domains without explicit written consent.

  • Termination of License: Upon termination of wholesale status, all rights to use Perfect Pack intellectual property and brand assets terminate immediately.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.