Frequently asked questions
Find answers to common questions about our products and services.
The Perfect Pack is a multi-functional outdoor comfort system. It serves as a durable, water-resistant backpack to carry your gear, but also features an integrated cooler for your drinks, a built-in seat so you always have a place to rest, a solar powered speaker that will charge your phone and dry storage to keep valuables safe.
Our systems are designed for boards ranging from 10'6" to 12'6" in length and 32" to 36" in width. There are 2 options for mounting. Permanent and Temporary. The Permanent uses D-Rings you glue onto your board where the Temporary uses straps that wrap around your board.
You can apply to become a dealer through our Dealer Registration page. Fill out the application with your business details — we review all applications within 2–3 business days. Once approved, you'll gain access to wholesale pricing, marketing assets, and an account manager.
All Perfect Pack boards come with a 1-year manufacturer's warranty covering defects in materials and workmanship. The seat and cooler accessories carry a 1-year warranty. Damage caused by improper use, accidents, or neglect is not covered. Contact us to initiate a warranty claim.
Yes! We currently ship to Canada and the United States. International shipping rates and delivery times vary by destination. All international orders are shipped via our trusted logistics partners with full tracking.
Because each Sdupid Pack & Perfect Pack is built to order, please allow an estimated manufacturing lead time of approximately 8 weeks prior to dispatch. Once your order has completed production and ships:
- Standard Shipping (Canada & USA): 5–8 business days
You will receive a tracking number and regular production updates as soon as your pack leaves our facility.
All sales are final. Your product comes with a 1yr warranty. If you make a mistake and order too many, contact us and we will work with you.
The integrated cooler compartment features a water resistant zipper and TPU-coated insulation lining. It is not air tight. The cell phone, wallet and air compressor storage are waterproof Provided the zipper is closed properly.
No, Although in our testing it has never sunk. It is not designed to keep you afloat.
Our rechargeable air compressor inflates up to 16 PSI, which is more pressure than what is needed for the Perfect Paddleboard. You can fill two of our boards on one charge. We recommend inflation in the parking lot and then put the unit back on charge and the pump can be left behind. That way you wont bother beach goers but if you do inflate at the waters edge just put the pump back in the storage area to reduce the noise.