Shipping Policy

Last updated: May 2026

Shipping Policy

This SUP Shipping Policy covers how and when your order leaves our Kelowna, BC warehouse.

Order Processing

Orders are typically processed within 1–2 business days, and you'll receive a tracking number by email the moment your board or accessory ships.

Delivery Times & Carriers

Standard shipping across Canada and the continental United States takes 5–8 business days depending on your location, using our trusted freight and parcel carriers. Because a paddle board is an oversized item, boards ship via freight while smaller accessories go by standard parcel — so under this Paddle Board Shipping Policy, a combo order may arrive in more than one box.

Shipping Costs & Remote Areas

Shipping costs are calculated at checkout based on your address and order size. Remote or rural addresses may require additional transit time; if that applies to your Paddle Board Delivery Policy timeline, we'll flag it before your order ships rather than after.

Tracking Your Order

Track your order using the link in your confirmation email, or contact our team directly for questions on Inflatable Paddle Board Shipping — the same people who wrote this Perfect Pack Shipping Policy are the ones who can look up your tracking number.